Returns & Exchanges
At Something Went Wrong, we understand that tech doesn't always perform as expected, so we offer a 30-day window for returns on all electronic goods. Whether it's a hardware defect or a change of heart, we are committed to making your refund or exchange process as seamless as possible.
Initiate Your Request
Log into your account and select the problematic item from your order history to generate a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund eligibility.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Technical Inspection
Our technicians will verify the device status within 5 business days of receipt before finalizing your refund or shipping your replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing